How to Clear Your DNS Cache on Windows 11 and macOS to Fix Website Loading Issues

Summary

This guide helps you troubleshoot and resolve: How to Clear Your DNS Cache on Windows 11 and macOS to Fix Website Loading Issues. Follow the steps below to fix the issue.

Common Causes

Your computer stores temporary records of website addresses in a local DNS cache to help pages load faster. Occasionally, this cache can become outdated or corrupted, causing websites to fail to load, show old content, or display errors after a server IP address has changed. Clearing your DNS cache forces your device to request fresh DNS information the next time you visit a site.

Quick Fix Steps

1. Close your web browser completely.
2. Flush your DNS cache using the instructions below for your operating system.
3. Restart your web browser and try loading the website again.

Detailed Instructions

Windows 11

1. Press Windows key + R to open the Run dialog.
2. Type cmd and press Ctrl + Shift + Enter to open Command Prompt as an administrator.
3. If the User Account Control window appears, select Yes.
4. In the Command Prompt window, type the following command and press Enter:
   ipconfig /flushdns
5. Wait for the confirmation message: Successfully flushed the DNS Resolver Cache.
6. Close Command Prompt and restart your browser.

macOS

1. Click the Finder icon in your Dock.
2. Select Go from the menu bar, then choose Utilities.
3. Double-click Terminal to open it.
4. Type the following command and press Return:
   sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder
5. Enter your Mac administrator password when prompted and press Return. You will not see characters appear as you type.
6. Close Terminal and restart your browser.

Troubleshooting

Website still not loading after flushing DNS

• Restart your computer to ensure all network settings refresh completely.
• Power cycle your router by switching it off, waiting 30 seconds, and switching it back on.
• Try accessing the website in a private or incognito browser window.
• Clear your browser cache and cookies in addition to your system DNS cache.
• Check whether other devices on the same network can access the site. If they cannot, the issue may be with your internet connection or the website itself.

If you continue to experience website loading issues after following these steps, Open a Ticket with our Brisbane support team.

Still Having Issues?