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How to convert to PDF in Office

Summary

This guide helps you troubleshoot and resolve: How to convert to PDF in Office. Follow the steps below to fix the issue.

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Common Causes

Overview

PDFs preserve document formatting and ensure files can be viewed on any device without requiring the original Office application. This guide covers converting Word, Excel, PowerPoint and Outlook items to PDF using Microsoft 365, Office 2021, Office 2019 and Office 2016. It includes Australian small business context for converting BAS statements, invoices, contracts and other ATO-related documents.

Supported Office Versions

The steps in this article apply to:

Office versions prior to 2010 require the free “Save as PDF” add-in from Microsoft and are not covered in detail here.

Method 1: Save As PDF (Word, Excel, PowerPoint)

Use this method in Microsoft 365, Office 2021, Office 2019 and Office 2016.

In Word

  1. Open your document.
  2. Go to File → Save As.
  3. Choose your save location, such as OneDrive, SharePoint or a local folder.
  4. In “Save as type”, select PDF (*.pdf).
  5. Click Options to configure PDF/A compliance, accessibility tagging or page range if required.
  6. Click Save.

In Excel

  1. Open your spreadsheet.
  2. Go to File → Save As.
  3. Choose your save location.
  4. In “Save as type”, select PDF (*.pdf).
  5. Click Options to select specific worksheets, optimise for print or web, or set page setup.
  6. Click Save.

In PowerPoint

  1. Open your presentation.
  2. Go to File → Save As.
  3. Choose your save location.
  4. In “Save as type”, select PDF (*.pdf).
  5. Click Options to choose slides, handouts or notes pages, and to include or exclude hidden slides.
  6. Click Save.

Important limitations

  • PDF/A compliance: If you are archiving BAS statements, contracts or invoices for ATO requirements, use the PDF/A option in the Save As dialog where available. Standard PDF does not guarantee long-term archival compliance.
  • Accessibility: Enable “Document structure tags for accessibility” in the Options dialog to help screen readers interpret the PDF.
  • Macros and interactive content: VBA macros, form controls, embedded media and linked objects are lost when converting to PDF.

Method 2: Export (Word, Excel, PowerPoint)

Use this method when you need more control over optimisation and publishing settings.

  1. Go to File → Export.
  2. Click Create PDF/XPS Document.
  3. Click Create PDF/XPS.
  4. Choose the location and filename.
  5. Select Standard for publishing online and printing, or Minimum size to minimise file size.
  6. Click Publish.

Method 3: Save As Using Keyboard Shortcut

The F12 shortcut opens Save As in Word, Excel and PowerPoint on Windows. It does not work consistently across all Office applications or versions, so use the menu method if the shortcut does not respond.

  1. With the document open, press F12.
  2. In “Save as type”, select PDF (*.pdf).
  3. Click Save.

Method 4: Outlook – Save Email as PDF

Modern Microsoft 365 and Office versions support printing to PDF directly from Outlook. There is no native “Save as PDF” button in the Outlook ribbon, but the Print to PDF method works reliably.

Print to PDF

Ensure the “Microsoft Print to PDF” printer is enabled in Windows Features before starting.

  1. Open the email in Outlook.
  2. Press Ctrl + P.
  3. From the printer dropdown, select Microsoft Print to PDF.
  4. Click Print.
  5. Choose the save location and filename, then click Save.

Tip

For email threads, print the conversation view to capture all messages in a single PDF.

Office on the Web

Word, Excel and PowerPoint Online

  1. Open your document in Office on the Web.
  2. Go to File → Save As → Download as PDF.
  3. Alternatively, go to File → Print and select Save as PDF from the printer options.

Saving to OneDrive and SharePoint

Small businesses using Microsoft 365 can save PDFs directly to OneDrive or SharePoint during the Save As process. This is useful for sharing invoices, contracts and BAS statements with team members or external accountants.

  1. In the Save As dialog, select OneDrive – [Your Organisation] or your SharePoint site.
  2. Navigate to the target folder.
  3. Enter the filename and select PDF (*.pdf) as the file type.
  4. Click Save.

Once saved, use the Share button in OneDrive or SharePoint to generate a secure link rather than emailing large PDF attachments.

Batch Conversion

Office does not include a native batch conversion feature for multiple files. To convert many documents at once, consider:

Security warning

Avoid uploading sensitive business documents, such as BAS statements or signed contracts, to free online PDF converters. Use organisation-approved tools only.

Password Protection for PDF Output

Office does not apply password protection directly during the Save as PDF process. To encrypt a PDF:

  1. Save the document as PDF using one of the methods above.
  2. Open the PDF in Microsoft Edge or Adobe Acrobat.
  3. Use the print or protection feature to save a password-encrypted copy.

Alternatively, apply password protection to the source Office file before converting via File → Info → Protect Document → Encrypt with Password, then save as PDF. Note that this encrypts the source file; the resulting PDF may still require separate encryption depending on your viewer.

Troubleshooting

Issue Solution
“Save as PDF” not an option Update Office to the latest version or resolve any Office apps activation issues.
Blank PDF Check print area settings in Excel, verify the correct slides are selected in PowerPoint, and ensure the document contains printable content.
Formatting shifted Use “Standard” optimisation rather than “Minimum size”. Check page margins and paper size (A4 is standard for Australian business documents).
Fonts not embedding Embed fonts in the source document via File → Options → Save → “Embed fonts in the file”, then re-save as PDF.
Password-protected source document cannot be converted Open the source file with the password first, remove protection if appropriate, then save as PDF.
PDF too large Choose “Minimum size” during export or reduce image resolution before saving.
Can’t open PDF Install a PDF viewer such as Adobe Reader or use Microsoft Edge.

Quick Reference

App Best Method
Word File → Save As → PDF
Excel File → Save As → PDF
PowerPoint File → Save As → PDF
Outlook Print to PDF
Office on the Web File → Save As → Download as PDF

Australia-Specific Small Business Context

Australian small businesses often convert the following documents to PDF for compliance and record-keeping:

Need Help?

If you encounter any of the following, Open a Ticket:

Still Having Issues?

Need more help? If the issue persists after trying these steps, please open a support ticket and our team will assist you.

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