How to fix Outlook Calendar availability showing incorrect working hours for Australian small business teams

Summary

This guide helps you troubleshoot and resolve: How to fix Outlook Calendar availability showing incorrect working hours for Australian small business teams. Follow the steps below to fix the issue.

Common Causes

When your Outlook Calendar availability doesn't match your actual working hours, colleagues may book meetings outside your preferred times or miss your availability entirely. This guide walks you through correcting your working hours settings in Outlook so your team across Australia sees accurate availability when scheduling meetings.

Quick Fix Steps

1. Open Outlook and go to File > Options.
2. Select Calendar from the left menu.
3. Scroll to the Work time section.
4. Adjust your start time, end time, and working days.
5. Click OK to save your changes.

Detailed Instructions

Outlook for Windows

1. Open Outlook on your computer.
2. Click File in the top-left corner.
3. Select Options from the menu.
4. In the Outlook Options window, click Calendar in the left pane.
5. Under Work time, check or uncheck the days you work.
6. Set your Start time and End time using the dropdown menus.
7. Click OK to apply the changes.

Outlook for Mac

1. Open Outlook for Mac.
2. Click Outlook in the top menu bar, then select Preferences.
3. Click Calendar.
4. Under Working hours, adjust your start and end times.
5. Select the days of the week you work.
6. Close the Preferences window to save.

Outlook on the Web

1. Sign in to Outlook on the web at outlook.office.com.
2. Click the Settings (gear) icon in the top-right corner.
3. Select Calendar from the settings menu.
4. Choose Working hours.
5. Set your working days and hours.
6. Click Save.

Troubleshooting

Changes not appearing for colleagues

• Ask your colleagues to restart Outlook and refresh their calendar view.
• Ensure you saved your changes by clicking OK or Save.
• If using Outlook on the web, sign out and sign back in to sync your settings.

Time zone incorrect

• In Outlook for Windows, go to File > Options > Calendar and check the Time zone setting.
• Ensure it is set to your local Australian time zone (for example, (UTC+10:00) Brisbane for Queensland).
• In Outlook on the web, check Settings > Calendar > Time zone.

Shared calendar showing wrong availability

• Verify that you have permission to view the other person's free/busy information.
• Ask the calendar owner to check their own working hours settings using the steps above.
• If using a shared mailbox, working hours may need to be configured by an administrator.

Working hours settings are personal to your Outlook profile. If you use Outlook on multiple devices, you may need to update the settings on each one.

Changing your working hours affects how your availability appears to everyone in your organisation. Make sure your hours reflect when you are actually available for meetings.

If your calendar availability is still incorrect after following these steps, Open a Ticket with 220 Internet Services support.

Still Having Issues?