Summary

This guide helps you troubleshoot and resolve: How to fix Outlook calendar events showing the wrong time zone when travelling interstate in Australia. Follow the steps below to fix the issue.

Common Causes

How to fix Outlook calendar events showing the wrong time zone when travelling interstate in Australia

Microsoft Outlook uses your device's system time zone to display calendar events. When you travel between Australian states—for example, from Queensland to New South Wales or Victoria—your calendar may show appointments at the wrong time because Outlook has not updated to match your current location. This guide explains how to correct the time zone in Outlook so your appointments display accurately while travelling interstate.

Quick Fix Steps

1. Close and restart Outlook to refresh the time zone settings.
2. Check that your device is set to update the time zone automatically.
3. Manually set the correct time zone in Outlook if the automatic setting does not work.

Detailed Instructions

Windows (Outlook for Microsoft 365 and Outlook 2024)

1. Open Outlook and select File in the top-left corner.
2. Choose Options from the menu.
3. Select Calendar from the left-hand list.
4. Scroll down to the Time zones section.
5. Under Current time zone, select the correct Australian time zone from the dropdown list (for example, (UTC+10:00) Brisbane for Queensland or (UTC+10:00) Canberra, Melbourne, Sydney for New South Wales and Victoria).
6. If you want Outlook to adjust automatically as you travel, ensure Adjust for daylight saving time automatically is checked.
7. Select OK to save your changes.
8. Restart Outlook for the changes to take effect.

Mac (Outlook for Microsoft 365)

1. Open Outlook and select Outlook from the top menu bar.
2. Choose Settings (or Preferences on older versions).
3. Select Calendar.
4. Under Time Zone, choose the correct Australian time zone for your current location.
5. Close the settings window to save.

Web (Outlook on the web / Outlook.com)

1. Sign in to Outlook on the web.
2. Select the Settings gear icon in the top-right corner.
3. Choose Calendar from the settings menu.
4. Under Time zone, select the correct Australian time zone from the dropdown.
5. Select Save.

Mobile (Outlook app for iOS and Android)

1. Open the Outlook app on your phone or tablet.
2. Tap your profile icon or the Settings gear icon.
3. Select Settings > Calendar.
4. Choose Time zone and select the correct Australian time zone.
5. Alternatively, ensure your device's system settings are set to set the time zone automatically.

Troubleshooting

Events still show the wrong time

• Confirm that the event organiser created the appointment in the correct time zone. If the organiser was in a different state, the event may have been saved in their time zone.
• Check that your computer or mobile device is set to update the time zone automatically. On Windows, go to Settings > Time & language > Date & time and enable Set time zone automatically. On macOS, go to System Settings > General > Date & Time and enable Set time zone automatically using your current location.
• If you are using a shared or delegated calendar, verify that the calendar owner's time zone is correct.

Daylight saving time changes

• Some Australian states observe daylight saving time while others do not. Queensland, Northern Territory, and Western Australia do not observe daylight saving, while New South Wales, Victoria, South Australia, Tasmania, and the Australian Capital Territory do.
• When travelling during daylight saving transitions, ensure both your device and Outlook are set to adjust for daylight saving time automatically.

If you continue to see incorrect calendar times after following these steps, Open a Ticket with 220 Internet Services support.

Still Having Issues?