How to Fix Windows 11 Search Not Finding Files and Folders in File Explorer

Summary

This guide helps you troubleshoot and resolve: How to Fix Windows 11 Search Not Finding Files and Folders in File Explorer. Follow the steps below to fix the issue.

Common Causes

If Windows 11 File Explorer search is not returning results for files and folders stored on your computer, the issue is usually related to the Windows Search service or the search index. This guide walks you through the most effective ways to restore search functionality on your Windows 11 device.

Quick Fix Steps

1. Restart your computer to clear temporary glitches affecting the search service.
2. Open File Explorer and verify you are searching in the correct folder or drive.
3. Check that the Windows Search service is running.
4. Run the built-in Search and Indexing troubleshooter.

Detailed Instructions

Restart the Windows Search Service

1. Press Windows key + R to open the Run dialog.
2. Type services.msc and press Enter.
3. In the Services list, locate Windows Search.
4. Right-click Windows Search and select Restart. If the option is greyed out, select Start.
5. Set the Startup type to Automatic, then click OK.
6. Test search in File Explorer again.

Run the Search and Indexing Troubleshooter

1. Click Start and select Settings, or press Windows key + I.
2. Go to System > Troubleshoot > Other troubleshooters.
3. Find Search and Indexing and click Run.
4. Select the option that best describes your issue, such as Files and folders don't appear in search results.
5. Follow the on-screen prompts and apply any recommended fixes.

Rebuild the Search Index

1. Open Settings and go to Privacy & security > Searching Windows.
2. Under More search indexer settings, click Advanced search indexer settings.
3. In the Indexing Options window, click Advanced.
4. Under the Index Settings tab, click Rebuild.
5. Click OK to confirm. Windows will rebuild the index, which may take some time depending on the number of files.
6. Once complete, test search in File Explorer.

Reset Search Indexing Options

1. Open Settings and go to Privacy & security > Searching Windows.
2. Review Exclude folders from enhanced search and remove any folders you need to search.
3. Switch between Classic and Enhanced search modes to refresh indexing behavior.

Troubleshooting

Search Still Not Working

• Ensure your Windows 11 installation is up to date. Go to Settings > Windows Update and click Check for updates.
• If the issue began after a recent update, consider using Troubleshooting Windows 11 Update Issues to resolve update-related conflicts.
• For persistent problems, a clean installation of Windows 11 may be necessary.

If you have completed these steps and File Explorer search still does not find your files and folders, Open a Ticket with 220 Internet Services for further assistance.

Still Having Issues?