How to restore deleted calendar events and recover missing appointments in Outlook
Summary
This guide helps you troubleshoot and resolve: How to restore deleted calendar events and recover missing appointments in Outlook. Follow the steps below to fix the issue.
Common Causes
Accidentally deleting a calendar event can be stressful, especially when it was a critical client meeting or staff appointment. Most deleted Outlook calendar items are not permanently erased immediately; they are moved to the Deleted Items folder where they can be recovered. This guide explains how to restore deleted calendar events and recover missing appointments in Outlook for Windows, Outlook on the web, and Outlook for Mac.
Quick Fix Steps
- Open Outlook and navigate to your Mail view.
- Select the Deleted Items folder from your folder list.
- Locate the deleted calendar appointment or meeting request.
- Right-click the item and choose Move > Calendar.
- Open your Calendar view to confirm the appointment has been restored.
Detailed Instructions
Outlook for Windows (Desktop)
- Open Outlook and ensure you are in the Mail module.
- In the folder pane on the left, expand your email account and select Deleted Items.
- Use the search bar at the top to search for keywords from the missing appointment, such as the attendee name or meeting subject.
- Right-click the deleted calendar item.
- Select Move, then choose Other Folder.
- In the Move Items dialog box, select Calendar and click OK.
- Switch to the Calendar module to verify the event is back on your schedule.
Outlook on the Web (Outlook.com / Microsoft 365)
- Sign in to Outlook on the web at
outlook.office.com. - In the left navigation pane, select Deleted Items under your email folders.
- Find the deleted meeting invitation or calendar event.
- Right-click the item and select Restore.
- The item will be restored to its original folder. Open Calendar from the app launcher to check your schedule.
Outlook for Mac
- Open Outlook for Mac and go to the Mail view.
- Select Deleted Items from the folder list on the left.
- Locate the deleted calendar item.
- Right-click (or Control-click) the item and select Move > Calendar.
- Switch to Calendar view to confirm the appointment appears correctly.
Recover Items Permanently Deleted from Deleted Items
- In Outlook for Windows, select the Deleted Items folder.
- In the ribbon menu, select the Folder tab.
- Click Recover Deleted Items from Server.
- Select the calendar item you want to restore.
- Click Restore Selected Items and then OK.
- The item will be restored to the Deleted Items folder; move it to your Calendar folder using the steps above.
Items in the Deleted Items folder are typically kept for 30 days, depending on your organisation's Microsoft 365 retention policy. Recoverable items deleted from the server may be available for up to 14 additional days.
If you use a shared calendar or delegate access, ensure you are restoring the item to the correct calendar. Restoring a meeting you organised may not re-notify attendees; you may need to send a new meeting request.
Troubleshooting
Deleted Item Not Found in Deleted Items
- Check if you have AutoArchive enabled. The item may have been moved to an archive .pst file. Search your archive folders for the appointment subject.
- If you use Outlook Cached Exchange Mode, switch to online mode and check the server mailbox directly via Outlook on the web.
- Confirm you are looking in the correct email account's Deleted Items folder if you have multiple accounts configured.
Calendar Event Still Missing After Restore
- Press
F5or select Send/Receive > Update Folder to refresh your calendar view. - Check your calendar view filter. Ensure you are not filtering by category, date range, or calendar group that hides the restored item.
- Verify the item was not a recurring meeting where only a single instance was deleted. You may need to restore the entire series.
Recover Deleted Items Button Greyed Out
- This feature requires a Microsoft Exchange or Microsoft 365 account. It is not available for POP or IMAP accounts.
- Ensure you have selected the Deleted Items folder before clicking the Folder tab.
If you cannot locate the deleted appointment using these steps, it may have been permanently removed beyond the recovery window. You can recreate the appointment manually or Open a Ticket for further assistance from 220 Internet Services.
Still Having Issues?
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