How to Set Up Approved Software on Windows 11 Using Microsoft Intune Company Portal

Summary

This guide helps you troubleshoot and resolve: How to Set Up Approved Software on Windows 11 Using Microsoft Intune Company Portal. Follow the steps below to fix the issue.

Common Causes

Microsoft Intune Company Portal allows employees to install company-approved software on their Windows 11 devices without needing local administrator rights. This self-service tool ensures that only vetted applications are installed, keeping your organization secure while giving you the flexibility to install the tools you need.

Quick Fix Steps

1. Open the Company Portal app from your Start menu.
2. Sign in with your work email address and password.
3. Browse or search for the software you need.
4. Select the app and click Install.

Detailed Instructions

Step 1: Open Company Portal

1. Click the Start button on your taskbar.
2. Type Company Portal in the search bar.
3. Select Company Portal from the results to open the app.

If you cannot find the app, your organization may not have enrolled your device in Intune yet. Open a Ticket to request device enrolment.

Step 2: Sign In

1. Enter your work email address when prompted.
2. Enter your password and click Sign in.
3. If multi-factor authentication is required, approve the sign-in on your mobile device.

Step 3: Find Approved Software

1. In the Company Portal window, select Apps from the left-hand menu.
2. Scroll through the list of available applications or use the search bar at the top to find specific software.
3. Click on an application to view its details, including the publisher and version number.

Step 4: Install the Software

1. On the app details page, click the blue Install button.
2. Wait for the installation to complete. You can monitor progress in the Installing apps section.
3. Once finished, the button will change to Uninstall or Open.

Do not restart your computer while an installation is in progress, as this may corrupt the software installation.

Troubleshooting

App Not Listed in Company Portal

• Verify you are signed in with your work account, not a personal Microsoft account.
• Check that your device is connected to the internet.
• Confirm with your IT administrator that the software has been assigned to your user group.

Installation Fails or Stalls

• Close any open instances of the software you are trying to install.
• Ensure you have sufficient free disk space on your C: drive.
• Restart your computer and try the installation again through Company Portal.

Company Portal Won't Open

• Check for Windows updates by going to Settings > Windows Update > Check for updates.
• Repair the app via Settings > Apps > Installed apps > Company Portal > Advanced options > Repair.

If you continue to experience issues installing approved software, Open a Ticket and our Brisbane support team will assist you.

Still Having Issues?