How To Change Your Mac Login Password

Summary

This guide helps you troubleshoot and resolve: How To Change Your Mac Login Password. Follow the steps below to fix the issue.

Common Causes

Changing your Mac login password is a straightforward process that helps maintain the security of your device and your business data. If you know your current password, you can update it directly through macOS System Settings without needing to contact your IT support team. This guide walks you through updating your login credentials on a macOS device managed by 220 Internet Services.

Quick Fix Steps

1. Open System Settings from the Apple menu.
2. Navigate to Users & Groups.
3. Select your user account and click Change Password.
4. Enter your current password, then enter and verify your new password.
5. Click Change Password to save.

Detailed Instructions

Accessing System Settings

1. Click the Apple menu () in the top-left corner of your screen.
2. Select System Settings from the dropdown menu.

Changing Your Password

1. In the System Settings sidebar, click Users & Groups.
2. Find your user account in the list and click the Info button (i) next to your name, or select your account and click Change Password.
3. In the dialog box that appears, enter your current password in the first field.
4. Enter your new password in the second field.
5. Enter the same new password again in the Verify field.
6. Optionally, enter a password hint to help you remember your password in the future.
7. Click Change Password to confirm and save your changes.

Troubleshooting

Password Change Option Is Greyed Out

If the Change Password option is unavailable, your account may be managed by your organisation using a configuration profile. In this case, you will need to request a password reset through your IT administrator.

Forgotten Current Password

If you do not know your current password, you cannot change it using this method. You will need to reset your password using your Apple ID (if enabled) or contact your administrator for assistance.

Password Not Accepted After Restart

Ensure you are entering the new password exactly as you set it, paying attention to uppercase letters and special characters. If you enabled FileVault, you may need to enter your FileVault recovery key at startup before reaching the login screen.

If you are unable to change your password or are locked out of your Mac, please Open a Ticket for further assistance.

If you host with us, you don't need to do this yourself — just Open a Ticket and our Brisbane team will get it sorted.

Still Having Issues?