How to Spot Fake Linkt Toll Invoice Emails Targeting Australian Small Businesses

Summary

This guide helps you troubleshoot and resolve: How to Spot Fake Linkt Toll Invoice Emails Targeting Australian Small Businesses. Follow the steps below to fix the issue.

Common Causes

Linkt toll invoice scams are increasingly targeting Australian small business owners. These fraudulent emails impersonate Linkt, the electronic tolling provider used across Queensland, New South Wales, and Victoria, and attempt to trick recipients into paying fake toll notices or clicking malicious links. Falling for these scams can result in financial loss and compromised business credentials.

Quick Fix Steps

1. Do not click any links or open attachments in the suspicious email.
2. Verify the sender email address carefully.
3. Check your Linkt account directly by typing www.linkt.com.au into your browser.
4. Report the email to your IT provider or delete it permanently.

Detailed Instructions

1. Inspect the Sender Address

Scammers often use addresses that look similar to official ones but contain subtle differences. Look for:

• Public email domains such as @gmail.com or @outlook.com instead of an official Linkt domain.
• Misspellings in the domain name, such as linkt-support.com or linkt-invoice.net.
• Extra characters or numbers added to the sender name.

2. Look for Phishing Red Flags

• Urgent or threatening language demanding immediate payment to avoid fines or licence suspension.
• Generic greetings such as "Dear Customer" instead of your business name or account details.
• Poor spelling and grammar throughout the message.
• Unexpected attachments claiming to be invoices or payment receipts.
• Links that do not match the displayed text. Hover over any link to see the actual destination URL before clicking.

3. Verify Through the Official Linkt Website

1. Open your web browser and manually type www.linkt.com.au into the address bar.
2. Log in using your existing Linkt account credentials.
3. Check your account dashboard for any outstanding toll invoices or notices.
4. If no invoice appears in your account, the email is fraudulent.

Never log in to Linkt or any other service using a link provided in an unsolicited email. Always navigate to the website directly.

4. Handle the Suspicious Email Safely

1. Do not reply to the email.
2. Do not click any unsubscribe links, as these may confirm your address to scammers.
3. Mark the message as junk or phishing in your email client.
4. Delete the email from your Deleted Items or Trash folder.
5. Report the scam to Scamwatch (ACCC) at www.scamwatch.gov.au or to ReportCyber at www.cyber.gov.au.

Protecting Your Business

• Train staff to recognise phishing emails and report suspicious messages.
• Enable multi-factor authentication on business email and tolling accounts.
• Keep operating systems and security software up to date.
• Regularly review Linkt account activity directly through the official portal.

If you receive a suspicious Linkt email and need assistance verifying its legitimacy, Open a Ticket with 220 Internet Services.

Still Having Issues?