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How to Spot Fake Microsoft Teams Invitation Phishing Emails Targeting Australian Small Businesses

Summary

This guide helps you troubleshoot and resolve: How to Spot Fake Microsoft Teams Invitation Phishing Emails Targeting Australian Small Businesses. Follow the steps below to fix the issue.

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Common Causes

Cybercriminals are increasingly targeting Australian small businesses with fake Microsoft Teams invitation emails. These phishing messages impersonate Microsoft to trick recipients into clicking malicious links and entering their Microsoft 365 credentials on a fraudulent login page. Once attackers obtain your username and password, they can access your email, files, and sensitive business data, and use your account to launch further attacks on your contacts.

This guide explains how to recognise a fake Teams invitation email and what to do if you receive one.

Quick Fix Steps

  1. Do not click any links or download attachments in the suspicious email.
  2. Check the sender's email address carefully for misspellings or unfamiliar domains.
  3. Hover over links without clicking to reveal the true destination URL.
  4. Log in to Microsoft Teams directly by typing teams.microsoft.com into your browser, rather than using email links.
  5. Report the email to your IT support provider and delete it from your inbox.

Detailed Instructions

1. Inspect the Sender Address

Phishing emails often use addresses that look similar to Microsoft but are not official. Look for:

Legitimate Microsoft Teams invitations come from verified Microsoft domains. If the sender address looks unusual, treat the email as suspicious.

2. Look for Urgent or Threatening Language

Fake invitations often create pressure to act quickly. Common phrases include:

Microsoft does not threaten account closure via unsolicited email invitations.

3. Check the Greeting and Formatting

Phishing emails frequently use generic greetings such as "Dear User," "Dear Customer," or "Hello," instead of your name. They may also contain poor spelling, grammatical errors, or inconsistent formatting. Australian English uses spellings like organisation and analyse; if an email claiming to be from Microsoft uses inconsistent or Americanised spelling in an unusual context, proceed with caution.

4. Hover Over Links Before Clicking

On a desktop computer, move your mouse pointer over any button or link in the email without clicking. The actual destination URL will appear at the bottom of your email client or browser window. Be wary if:

5. Watch for Fake Login Pages

If you click a link and land on a page asking for your Microsoft 365 email and password, check the address bar carefully. Phishing pages often copy the Microsoft logo and layout but use a different URL. Only enter your credentials on pages where the address bar shows https://login.microsoftonline.com or https://teams.microsoft.com with a valid padlock icon.

6. Access Teams Directly

If you are expecting a genuine Teams invitation, do not use links from the email. Instead:

  1. Open your web browser.
  2. Type teams.microsoft.com directly into the address bar.
  3. Sign in with your usual Microsoft 365 credentials.
  4. Check your Teams calendar and activity feed for the meeting or invitation.

7. Report and Delete the Email

In most email clients, you can report phishing by selecting the message and choosing Report phishing or Mark as junk from the toolbar or right-click menu. After reporting, delete the email and empty your Deleted Items folder.

If you have already clicked a link and entered your Microsoft 365 password, change your password immediately at account.microsoft.com. If you reuse that password elsewhere, change it on those accounts too. Enable multi-factor authentication (MFA) on your Microsoft 365 account to add an extra layer of protection.
When in doubt, contact your IT support provider before clicking anything. It is safer to delete a legitimate email than to fall for a phishing attack.

If You Need Further Assistance

If you are unsure whether a Microsoft Teams invitation is genuine, or if you believe your account has been compromised, Open a Ticket with 220 Internet Services.

Still Having Issues?

Need more help? If the issue persists after trying these steps, please open a support ticket and our team will assist you.

💻 Open a Ticket