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Screen brightness adjustment

Summary

This guide helps you troubleshoot and resolve: Screen brightness adjustment. Follow the steps below to fix the issue.

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Common Causes

Screen brightness adjustment

Quick Ways to Adjust

Method 1: Keyboard Shortcuts

Most laptops have dedicated brightness keys on the top row of the keyboard. The exact keys vary by manufacturer, so look for a sun icon (usually a larger sun for increase and a smaller sun for decrease):

Tip: If the keys aren't responding, your keyboard may not be detected. See Keyboard or mouse not responding for troubleshooting.

Method 2: Quick Settings (Fastest)

  1. Click the date and time in the bottom-right corner of the taskbar.
  2. The Quick Settings flyout will open.
  3. Click the brightness icon (sun symbol) to open the brightness slider, then drag it left to dim or right to brighten. You can also click the percentage to cycle through preset levels (0%, 25%, 50%, 75%, 100%).

Method 3: Settings App

  1. Press Win + I to open Settings.
  2. Click System > Display.
  3. Under Brightness & colour, drag the Brightness slider left to dim or right to brighten.
  4. If you have multiple displays, scroll down and select each monitor to adjust it individually.

Method 4: Night Light

Night Light reduces blue light by adjusting the colour temperature of your display, which can make the screen easier on the eyes in low-light conditions. It does not change the actual brightness level.

  1. Press Win + I to open Settings.
  2. Click System > Display > Night light.
  3. Toggle Use Night light on.
  4. Click Night light settings to adjust the Strength slider (warmer = more yellow tint).
  5. Optionally, schedule Night Light to turn on automatically from sunset to sunrise.

For External Monitors

Using the Monitor's Physical Buttons

Most external monitors have physical controls on the front, side, or bottom edge:

  1. Press the Menu or Settings button on the monitor.
  2. Navigate to Brightness (sometimes under Picture or Image).
  3. Adjust using the arrow keys or +/- buttons.
  4. Press Menu or Exit to save and close.

Using Windows for External Monitors

Some external monitors support DDC/CI, which allows Windows to adjust brightness directly. This is not available on all monitors.

  1. Press Win + I to open Settings.
  2. Click System > Display.
  3. Scroll down and select your external monitor from the Rearrange your displays diagram.
  4. Adjust the Brightness slider if it appears.
Note: If no brightness slider appears for your external monitor, DDC/CI is likely not supported. Use the monitor's physical buttons instead.

Auto-Brightness (Laptops)

Some laptops include an ambient light sensor that can automatically adjust brightness based on your surroundings. This option only appears on devices with a compatible sensor.

  1. Press Win + I to open Settings.
  2. Click System > Display.
  3. Under Brightness & colour, toggle on Change brightness automatically when lighting changes.
Tip: If this toggle is missing, your device does not have an ambient light sensor. You can still adjust brightness manually using the methods above.

Tips for Comfort

Troubleshooting

Brightness Slider Is Greyed Out or Missing

This is a common issue, usually caused by outdated or missing display drivers:

  1. Right-click the Start button and select Device Manager.
  2. Expand Display adapters.
  3. Right-click your display adapter and select Update driver.
  4. Choose Search automatically for drivers.
  5. Restart your computer when prompted.

If the issue persists, check for Windows updates by following How to update Windows, or visit your laptop manufacturer's website to download the latest display driver.

Brightness Controls Not Working

External Monitor Not Detected

If your external monitor isn't appearing in Display settings, see Monitor/display not showing for step-by-step troubleshooting.

Need to Capture a Brightness Issue?

If you need to send a screenshot of the issue to support, see How to take a screenshot.

Still stuck? If brightness controls remain unresponsive after trying the steps above, your IT team may need to investigate further. Open a Ticket and include details about your laptop model and what you've already tried.

Still Having Issues?

Need more help? If the issue persists after trying these steps, please open a support ticket and our team will assist you.

💻 Open a Ticket