How to clear cache and cookies in chrome

Summary

This guide helps you troubleshoot and resolve: How to clear cache and cookies in chrome. Follow the steps below to fix the issue.

Common Causes

Clearing your browser cache and cookies in Google Chrome can resolve a variety of website loading issues, outdated content errors, and sign-in problems. Over time, Chrome stores temporary files and site data to help pages load faster, but this stored data can occasionally become corrupted or outdated, preventing you from seeing the most recent version of a website.

Quick Fix Steps

1. Open Google Chrome.
2. Press Ctrl + Shift + Delete on Windows, or Command + Shift + Delete on Mac.
3. Set the time range to All time.
4. Tick the boxes for Cookies and other site data and Cached images and files.
5. Click Clear data.

Detailed Instructions

On Windows or Mac

1. Open Google Chrome on your computer.
2. Click the three-dot menu (⋮) in the top-right corner of the browser window.
3. Select Settings from the dropdown menu.
4. In the left-hand sidebar, click Privacy and security. If you do not see the sidebar, click the hamburger menu (☰) in the top-left of the Settings page.
5. Click Delete browsing data.
6. Next to Time range, use the dropdown to select All time.
7. Ensure the following options are ticked:
   • Browsing history (optional)
   • Cookies and other site data
   • Cached images and files
8. Click the Clear data button.
9. Close and reopen Chrome for the changes to take full effect.

On Android

1. Open the Chrome app on your Android device.
2. Tap the three-dot menu (⋮) in the top-right corner.
3. Tap Settings.
4. Tap Privacy and security.
5. Tap Clear browsing data.
6. Set the Time range to All time.
7. Tick Cookies and site data and Cached images and files.
8. Tap Clear data and confirm by tapping Clear again.

On iPhone or iPad

1. Open the Chrome app on your iOS device.
2. Tap the three-dot menu (⋮) at the bottom of the screen.
3. Tap Settings.
4. Tap Privacy.
5. Tap Clear browsing data.
6. Ensure Cookies, Site Data and Cached Images and Files are selected.
7. Tap Clear browsing data at the bottom, then confirm by tapping Clear browsing data again.

Troubleshooting

• Website still not loading correctly: Try opening the site in an Incognito window (Ctrl + Shift + N on Windows, or Command + Shift + N on Mac). If the site works in Incognito mode, the issue is likely related to cached data or a browser extension.
• Signed out of websites: Clearing cookies will sign you out of most websites. Make sure you know your passwords or have them saved in a password manager before clearing cookies.
• Shortcut not working: If the keyboard shortcut does not open the Clear browsing data window, use the menu path described in the Detailed Instructions section above.

If you continue to experience website loading issues after clearing your cache and cookies, you may find these related articles helpful:

• Computer running slow
• Browser not loading pages
• Applications freezing or crashing

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