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Why won't my browser load pages how to clear cache and flush dns

Summary

This guide helps you troubleshoot and resolve: Why won't my browser load pages how to clear cache and flush dns. Follow the steps below to fix the issue.

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Common Causes

If your browser is struggling to load websites, showing outdated content, or displaying "page cannot be found" errors, the issue is often caused by corrupted temporary files or outdated network records. This guide walks you through clearing your browser cache and cookies, followed by flushing your DNS cache to restore normal browsing performance.

Quick Fix Steps

  1. Clear your browser cache and cookies.
  2. Flush your DNS cache.
  3. Restart your browser and test the website again.

Detailed Instructions

1. Clear Browser Cache and Cookies

Google Chrome (Windows and macOS)

  1. Open Chrome and press Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac).
  2. In the "Clear browsing data" window, set the Time range to All time.
  3. Ensure the following boxes are checked:
    • Cookies and other site data
    • Cached images and files
  4. Click Clear data.

Mozilla Firefox (Windows and macOS)

  1. Open Firefox and press Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac).
  2. Select Everything from the Time range to clear dropdown.
  3. Check Cookies and Cache.
  4. Click Clear.

Microsoft Edge (Windows and macOS)

  1. Open Edge and press Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac).
  2. Choose All time for the Time range.
  3. Select Cookies and other site data and Cached images and files.
  4. Click Clear now.

Safari (macOS)

  1. Open Safari and go to Safari > Settings (or Preferences on older versions).
  2. Click the Privacy tab.
  3. Click Manage Website Data....
  4. Click Remove All and then Remove Now.
  5. To clear the cache, you may need to enable the Develop menu via Safari > Settings > Advanced > Show features for web developers, then select Develop > Empty Caches.

2. Flush Your DNS Cache

Windows 10 and 11

  1. Press the Windows Key, type cmd, right-click Command Prompt, and select Run as administrator.
  2. Type the following command and press Enter: ipconfig /flushdns
  3. Wait for the message confirming the DNS Resolver Cache was successfully flushed.
If you are using a Mac, open Terminal (found in Applications > Utilities) and type sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder, then press Enter and enter your Mac password when prompted.

Troubleshooting

Check Your Network Connection

If clearing the cache and flushing DNS does not resolve the issue, verify your internet connection:

Try Incognito or Private Mode

Open an incognito or private browsing window to see if the page loads. If it does, the issue is likely related to a browser extension or saved cookie.

Clearing your cookies will sign you out of most websites. Make sure you know your passwords before proceeding.

If you have followed these steps and your browser still will not load pages, please Open a Ticket and our support team will assist you further.

If you host with us, you don't need to do this yourself — just Open a Ticket and our Brisbane team will get it sorted.

Still Having Issues?

Need more help? If the issue persists after trying these steps, please open a support ticket and our team will assist you.

💻 Open a Ticket